exactCar | Money Back Guarantee

Love It Or Leave It

Buy with confidence with our 7 Day Guarantee

How does it work?

Buy with confidence with our 7-Day Guarantee.

We are absolutely positive that you'll love your new car. If for any reason you are not 100% happy with it, you have 7 days to return or exchange it.

Within 7 days of receiving your vehicle, driven less than 400 miles, you can return or exchange it for any reason. Exchanges are allowed up to 2 times; your 3rd vehicle will not be eligible for an exchange or return.

We can accept returns as long as the vehicle has NOT been:

  • involved in an accident
  • damaged (cosmetic or mechanical)
  • driven 400 miles or more
  • modified in any way
  • secured with any lienholder outside of the sales contract

To return or exchange your vehicle, contact us before 5 PM EST on the 7th calendar day. Refunds for returns are processed within 7 business days of receiving the vehicle.